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Terms & Conditions

These Terms & Conditions explain the rules that apply when you access or use Me99 Casino. Please read them carefully before creating an account, depositing funds or participating in any gambling activity. By using the website, you confirm that you understand and accept these terms. If you do not agree with them, you should not use the website or its services.

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1. Acceptance and eligibility

These Terms & Conditions form an agreement between you and Me99 Casino in relation to your use of the website, applications, games, payment services and any other features made available through the platform. They apply whether you browse the website, register an account, make a deposit, place a wager or use another service. Additional rules may apply to particular games, promotions or payment methods. Those rules will form part of these Terms & Conditions when they are displayed or made available to you.

Table of contents

You must be at least 18 years old, or meet any higher minimum age that applies under the law in your location. You must also be legally permitted to access online gambling services where you live. It is your responsibility to check the rules that apply to you before using the platform. Me99 Casino may restrict access where online gambling is prohibited, restricted or not permitted for a particular person or location.

You may not use the website if you are acting on behalf of another person, if you have been excluded from the service, or if your access has previously been suspended or terminated. You must not allow another person to use your account. Where local law, technical restrictions or platform controls prevent access, those restrictions must be followed.

The website may update these Terms & Conditions from time to time to reflect changes to the service, legal requirements, security measures or business operations. The updated version will apply from the date it is published, unless a different effective date is stated. You should review the terms regularly. Continuing to use the platform after an update means that you accept the revised terms.

2. Account registration and security

Some features require you to create a personal account. You must provide information that is accurate, current and complete during registration and keep it updated if anything changes. Information may be requested to verify your identity, age, location, payment ownership or source of funds. You agree to provide reasonable assistance with these checks and understand that access may be limited while verification is incomplete.

Only one account may be created for each person unless Me99 Casino expressly approves another arrangement. Creating multiple accounts, using another person’s details or attempting to avoid account controls may result in account restrictions, cancellation of transactions or other action permitted by these terms and applicable law.

You are responsible for keeping your login details confidential and for all activity carried out through your account. Choose a strong password, do not share it with anyone and notify the platform promptly if you believe your account has been accessed without permission. You should also use appropriate security on your own devices, including current software and protection against unauthorised access.

Me99 Casino may suspend, limit or close an account where there is a security concern, suspected fraud, inaccurate information, a breach of these terms, a responsible gambling concern or a legal or regulatory reason. Any review will be handled in accordance with applicable requirements. You must not attempt to bypass a suspension, exclusion or other restriction by opening another account.

  • Keep your personal and account information accurate.
  • Use only payment methods that belong to you or that you are authorised to use.
  • Do not permit another person to access or operate your account.
  • Follow all identity, age and payment verification requests.
  • Tell the platform promptly if you notice suspicious activity or an incorrect transaction.

3. Games, wagers and promotions

Games and wagering services are provided subject to the rules displayed for the relevant product. Before playing, you should review the game instructions, available options, stake information, outcome rules and any applicable conditions. A wager or game transaction may be treated as accepted when it is recorded by the platform, subject to any technical, legal or account restrictions that apply.

You are responsible for checking your selections before confirming a wager. Once a transaction has been accepted, it may not be changed or cancelled unless the relevant game rules, these terms or applicable law allow it. If there is a clear error, technical interruption or other unusual event, the transaction may be reviewed and corrected in accordance with the applicable rules.

You must not use the platform for fraudulent, unlawful or dishonest activity. This includes manipulating a game, exploiting a software fault, interfering with the website, using automated tools without permission, colluding with other users, disguising your identity or attempting to obtain an improper advantage. You must also comply with any restrictions relating to prohibited conduct, market abuse, payment fraud and the use of third-party accounts.

Promotions, bonuses, free plays and similar offers may be subject to separate promotional terms. Those terms may include eligibility requirements, a qualifying period, wagering conditions, contribution rules, maximum or minimum transaction requirements and other restrictions. You should read the full conditions before participating. If a promotion conflicts with these general terms, the specific promotional terms will apply only to the extent of that conflict.

Me99 Casino may withdraw, change or refuse a promotion where permitted by its terms or applicable law. A promotional benefit may be removed if it was awarded in error, obtained through misuse or associated with a breach of the relevant conditions. Game availability may also change because of maintenance, technical issues, legal requirements, provider decisions or other operational reasons.

4. Deposits, withdrawals and account balances

You may only deposit funds using payment methods made available through the platform and that you are authorised to use. You must ensure that your payment details are correct and that the transaction does not breach any law, payment-provider rule or restriction that applies to you. Me99 Casino may decline, delay or review a transaction where verification, security or legal checks are required.

Funds should be deposited for genuine participation in the available services and not for unlawful purposes, money laundering, fraud or other misuse. The platform may request information about a payment, the source of funds or the ownership of an account. If required checks cannot be completed, account activity or withdrawals may be restricted until the matter is resolved.

Withdrawal requests are subject to account verification, game and promotional rules, payment-provider requirements and any applicable legal checks. You may be required to withdraw funds using an approved method connected with your account. Processing times can vary depending on the payment method, verification process and external providers. You should not treat a pending request as completed until the funds have been confirmed as available to you.

You are responsible for reviewing your balance and transaction history and for notifying the platform of any apparent error. Account balances must not be transferred, sold or assigned to another person. Any taxes, reporting obligations, fees or other charges that apply to you under Australian law or the law of your location remain your responsibility.

If a payment is reversed, disputed or made without authorisation, the related amount may be placed on hold while the matter is investigated. Me99 Casino may take reasonable steps to recover an amount credited in error or associated with unlawful activity, subject to applicable law.

5. Responsible gambling, privacy and general conditions

Responsible gambling

Gambling should be treated as entertainment, not as a way to make money or recover losses. Set a budget before you play and only use money you can afford to lose. Do not chase losses, gamble when upset or rely on gambling to manage financial or personal difficulties. Taking regular breaks can help you keep your gambling within limits.

If gambling is becoming difficult to control, use the available responsible gambling tools or request a break, account restriction or self-exclusion where those options are offered. You can also seek independent support from an appropriate Australian counselling or gambling-help service. Me99 Casino may apply additional controls where there are indicators of risk or where required by law.

Privacy and communications

Personal information is handled in accordance with the applicable Privacy Policy and privacy laws. Information may be collected and used to provide the service, manage accounts, process transactions, verify identity and age, prevent fraud, meet legal obligations, improve the platform and communicate with you about account matters. You should read the Privacy Policy to understand how information is collected, used, stored and disclosed.

You are responsible for ensuring that the contact and communication details connected with your account are current. Important notices may be provided through the website, account area or another permitted communication method. Electronic records and communications may be used to administer the account and confirm transactions, subject to applicable law.

Website use and liability

The website may contain links, content or services provided by third parties. Me99 Casino is not responsible for third-party services outside its reasonable control, and your use of those services may be subject to separate terms. The platform may not always be available because of maintenance, network problems, device issues, provider interruptions or events beyond reasonable control.

To the extent permitted by law, you use the website at your own risk. Nothing in these terms excludes, restricts or modifies a consumer guarantee, right or remedy that cannot lawfully be excluded under Australian law. Subject to that limitation, Me99 Casino is not responsible for loss caused by your failure to follow these terms, misuse of the website, inaccurate information supplied by you, unauthorised access resulting from your failure to protect account details, or events outside reasonable control.

If any part of these Terms & Conditions is found to be invalid or unenforceable, that part will be read down or removed to the extent necessary, and the remaining terms will continue to operate. A failure to enforce a provision immediately does not amount to a waiver of that provision. These terms, together with any applicable product, promotion and privacy terms, set out the general conditions for using Me99 Casino and are governed by the laws that apply to the relevant service and your location.